Episode 03: How to Progress Your Customer Success Career –  Georgia Harrison

In this episode I’m talking to Georgia Harrison – Director of Customer Success EMEA at Braze. She started her Braze journey as a Customer Success Manager, was promoted almost every year and progressed to CS leader of EMEA organisation. That’s a great story of internal promotions and career progression. 

This episode is completely packed with Georgia’s practical strategies on career progression, leading teams and developing crucial skills. Also, if you wanted to know how to land a job on the spot, Georgia shares how she’s done it and how passion for technology can open the doors to Customer Success world. 

My favourite learning of today is: ‘What’s gonna make you stand out as a leader is your ability to understand what success looks like in different size companies with different maturities and having your own conceptual playbooks for them all.’ 

Connect with Georgia on LinkedIn 


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