Episode 05 : Recruiting Customer Success Managers – Sue Walsh

Today I am talking to Sue Walsh, a Customer Success and Sales talent specialist, with more than 20 years of experience in recruitment. In recent years she focused on customer experience talent acquisitions. No surprise I wanted to hear Sue’s take on customer success job market: different types of roles, skills and salaries.  

We also talked about job negotiation – how and if women negotiate their terms and salaries, how to know what you are worth and make the role work for you. 

My favourite learning is Sue’s take on returning to work after career break. She says: ‘‘We need to ask what we’re worth and stick to what we’re worth and actually do reach for the stars because how else are you going to get there? And even if that doesn’t work out that could give you valuable feedback as to what it is that you need to develop in order to be there.’ 

Connect with Sue on LinkedIn: https://www.linkedin.com/in/sue-walsh-34632b55/ or email at sue@boldwomen.co.uk 

Listen on Apple Podcasts 
and Spotify 

Follow Me