Today, I have a privilege of talking to Irit Eizips, CEO for CSM Practice, a global customer success management consulting firm. Some call her ‘CSM Guru’ as She’s consistently voted top Customer Success influencer and he has just been named a Top Global Customer Experience Thought Leader by Surveysensum. Irit is frequently featured as a speaker at conferences and Customer Success publications.
In today’s episode Irit is sharing her career journey and strategies on getting the first CSM job.
So, what did we talk about?
- Transitioning into Customer Success industry – Where to start from, when transitioning to CS world – What is the good entrance into profession
- How to secure the interview for your first CS job
- What to say and what not to say at the interview
Connect with Irit on Linkedin
- Check out CSM Practice YouTube Channel
- CSM Practice Blog Posts: Customer Success Jobs
- Customer Success Salary Best Practice
- Irit’s video on CSM job interview questions: https://youtu.be/DhPeTbnVA8U
- Hope you find these links useful 😊
Connect with Women in Customer Success Podcast on LinkedIn