Today on the show is a remarkable Customer Experience leader – Maranda Dziekonski – currently Leading Customer Success and People Operations at Swiftly. She’s been named as top 100 Customer Success Strategist, 2018 & 2017 and through her thought leadership and speaking engagement, she’s continually inspiring generations of customer success professionals.
Maranda is unlocking the world of possibilities for Customer Success professionals as we are talking about:
- Career path and internal recognition
- What to look for in your next employer
- Trends in post-pandemic workplace
My favourite learning is: ‘A role that doesn’t exist today could exist tomorrow, and you could be the one that creates it.’