Episode 28: How to Work With the Product Successfully – Katrina Coakley

In this episode, I am talking to Katrina Coakley, Director of Customer Success at TalentReef. Katrina has an extensive experience of leading customer success teams, spinning teams up from the ground and creating strong relationships with the Product organisation to drive data-driven roadmap and memorable client experiences.

We talk about:
– great client experiences
– tips for working well with the Product 
– spinning up CS teams 
– mentoring 
– challenges of being a women in tech

Connect with Katrina: www.linkedin.com/in/katrinacoakley/

Join the Slack Community for Women in Customer Success (women only!):

Join other remarkable women in Customer Success to advance your network and career!

Connect with Women in Customer Success:
– LinkedIn – www.linkedin.com/company/womenincspodcast/
– Instagram – @womenincspodcast
– Website – Womenincspodcast.com

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