Episode 37: Thriving as a Women of Colour in Customer Success – Stacey McPherson

To celebrate the end of Women’s History Month, today I’m joined by Stacey McPherson, Team Lead of Customer Success at Commvault. Stacey is sharing her lived experience of being a woman of colour in Tech.

We talk about:
– How does it look like, being a woman of colour in Customer Success? if that’s you, that makes you 1% of the overall Customer Success community
– Microaggressions at the workplace – how they happen and what you can do about it
– Unconscious bias
– Inclusive workplace – how do you create an environment where everyone can feel inclusive, contribute towards the common goals and succeed
– Sponsors and allies 
– Practical tips and tools for becoming changemakers for women of colour in Tech

This episode also provides a challenge for everyone – what is one thing you can do today to help women of colour enter the customer success profession and grow their careers?

Stacey is such an inspiring woman with a wealth of business and cultural background and experiences, having lived and worked in three continents (Asia, Europe, USA).

Connect with Staceywww.linkedin.com/in/smcphers/

Episode 11 – The Future of Customer Success – Jill Favro Sawatzky

About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.

– womenincspodcast.com
– LinkedIn: www.linkedin.com/company/womenincspodcast
– Instagram: @womenincspodcast

Join the Women in Customer Success Network:

If you like this episode, you will also like:
02 – Diversity in Customer Success – Sue Nabeth Moore
10 – How to Lead Multi-Cultural Teams – Minna Vaisanen 
11 – The Future of Customer Success – Jill Favro Sawatzky
15 – How to Succeed and Thrive as an Expat – Elodie O’Rouke
18 – How to Build Your Online Presence on LinkedIn – Diana de Jesus
21 – The Power of Teaching and Mentoring – Lisiane Ndong
27 – How to Succeed In a Male-Dominated Environment – Effie Mansdorf
28 – How to Work WIth the Product Successfully – Katrina Coakley


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