Today’s episode is a real gem! I have the pleasure of talking to Allison Skidmore, Global Head of Customer Success & Renewals at SAP Customer Experience. Allison is one of the most prominent Global Customer Success leaders, with the experience of leading global, diverse, and distributed teams for more than a decade. Due to her extensive wealth of knowledge, experience, and wonderful personality, she’s also one of the sought-after speakers at customer success events.
This episode is a mini-masterclass on return on relationship – how developing your relationship acumen can propel your expertise, career, and personal development.
Allison is sharing her model for tracking your network – how can you track the relationship and all the touchpoints you have with your colleagues, mentors, coaches, and sponsors and create exponential opportunities for growth.
We explore why now is the right time to take a strategic approach to your network and benefit from a return on relationships (ROR).
Connect with Allison:
About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.
Join the Women in Customer Success Network:
Sign Up for Women in CS Network Summer Career Bootcamp: www.eventbrite.co.uk/e/158760285287
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44 – Leading Customer Succes Teams as a Hockey Captain – Natalia Piaggio
46 – How to Find Your Niche in Customer Success – Elisabeth Courland