In this episode, I’m talking to Prakhya NS Bhat, Head of Customer Success and Sales At Taskworld. As Prakhya is based in Singapore, she is sharing her experience of managing teams in Asia – what are the challenges and opportunities in managing very diverse and geographically dispersed teams. From India to Thailand, Korea, Japan, and EMEA, there are lots of cultural and regional differences and Prakhya is sharing her tips for growing successful diverse teams. A fun fact – Prakhya spent few years in the youth army during her college – tune in and you’ll hear some great army stories!
You will learn about:
– Challenges and opportunities in managing disperse and diverse teams in APAC
– How to create learning environments
– What are the challenges and demands of APAC customers and how to approach them
Also, you’ll get an interesting insight into Prakhya’s days in the Youth Army, as well as her thoughts on working mothers.
Connect with Prakhya: www.linkedin.com/in/prakhyabhat/
About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.
Join the Women in Customer Success Network:
If you like this episode, you will also like:
10 – How to Lead Multi-Cultural Teams – Minna Vaisanen
27 – How to Succeed in a Male-Dominated Environment – Effie Mansdorf
36 – How to Become an Expert on Yourself – Ronni Gaun
43 – How to Advocate for Your Team – Laura Lakhwara
41 – How to Set Your Team Up for Success – Emily Garza
44 – Leading Customer Succes Teams as a Hockey Captain – Natalia Piaggio
47 – How to Benefit from a Return on Relationship (ROR) – Allison Skidmore
48 – How to Propel Your Career – Kellie Capote
49 – How to Build a Customer Success Team in EMEA – Christine Halecustomer success, customer experiencecareer coachAPAC