Are you looking to land your dream Customer Success job?
What to do, what to avoid and how to approach your job search?
Kat Fisher is a Senior Customer Success Manager at Signifyd, and she’s an expert in hiring – having spent time looking for her next job last year, and then, spending a bigger part of this year hiring, Kat knows the industry inside out and I’m grateful she is sharing her tips with us today. If you are on the look for your next play, or next CSM – this is the episode for you!
One of my main learnings about job search from Kat is her take on CVs: ‘CV is your main marketing asset for yourself. That is your presentation. It needs to tell the story of your achievement rather than your duties.’
Check out Kat’s tips on the interview process:
– how to prepare your CV
– how to tell your achievement story
– what to include and avoid in CV
– how to look beyond the company’s website
– utilise customer’s reviews
– check out the company’s podcasts, resources and get familiar with their founders
How to shine in the Interviews?
– project preparation
Also, Kat shares her great interview experience, career tips and thoughts on being a working mom in tech!
About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.
Join the Women in Customer Success Network:
If you like this episode, you will also like:
06 – How to Get Your First Customer Success Job – Irit Eizips
24 – How to Narrow the Gender pay Gap During the Hiring Process – Kristi Faltorusso
34 – How to Be a Boss of Your Career – Emilia D’Anzica
35 – Career Lessons for Young Professionals – Karolina Adamus
36 – How to Become an Expert on Yourself – Ronni Gaun
39 – Lessons from the C-Suite – Megan Bowen
42 – The Role of Customer Success Communities – Violaine Yziquel
47 – How to Benefit from a Return on Relationship (ROR) – Allison Skidmore
48 – How to Propel Your Career – Kellie Capote
49 – How to Build a Customer Success Team in EMEA – Christine Halecustomer s